Terms and conditions

Last updated: October 2026

These terms apply to every hire of The Mobile Sauna. By confirming a booking, you (the person or organisation making the booking) agree to them on behalf of yourself and your guests.

The Mobile Sauna is run by Tiberius Green, a sole trader based in Hertfordshire (“we”, “us”).

1. Quotes and bookings

1.1 Every event is different, so we quote individually based on location, dates, length of hire and the size of the event.

1.2 A booking is confirmed once we have agreed the details in writing (email is fine) and your deposit has been paid.

1.3 For festivals, we may agree a day rate, a pitch-fee arrangement or a share of sauna takings instead of a hire fee. Any such arrangement will be agreed in writing before the event.

2. Payment

2.1 We’ll send you an invoice. Payment is by bank transfer to the account shown on it.

2.2 A deposit of 50% of the hire fee is due to confirm your booking. The deposit is non-refundable.

2.3 The remaining balance is due by the date shown on your invoice.

2.4 Travel costs are included in your quote and depend on distance from our base in Hertfordshire.

3. Cancellations and changes

3.1 If you need to cancel, please tell us in writing as soon as possible. Because we turn down other bookings to hold your date, your deposit is non-refundable.

3.2 If you’d like to change your date, get in touch. We’ll do our best to move your booking if we’re available.

3.3 If we have to cancel for reasons within our control, we will refund everything you have paid us.

3.4 If an event can’t go ahead because of circumstances beyond anyone’s reasonable control (for example, severe weather warnings or the event being cancelled by the authorities), we’ll work with you to find a new date.

4. What you need to provide

4.1 A reasonably level, firm pitch with vehicle access for our trailer.

4.2 A water supply for the shower and cold plunge. Around 200 litres a day is a good guide, though it depends on guest numbers.

4.3 Permission from the landowner or event organiser for the sauna to be set up and a wood fire to be lit on site.

4.4 We need around half a day to set up. Please make sure the site is accessible at the agreed time.

4.5 If the site isn’t suitable or safe when we arrive, we may not be able to set up. We’ll always try to find a solution with you first.

5. What we provide

5.1 A dedicated, first aid trained host who delivers, sets up and tends the sauna throughout the hire.

5.2 All firewood and fuel, and an open-air shower. Cold-plunge barrels are available as an optional extra.

5.3 £5 million public liability insurance. We can provide a copy of our certificate and risk assessment on request.

5.4 A fire extinguisher and fire blanket on site.

5.5 We don’t provide towels or robes. Please ask your guests to bring their own.

6. Safety and guest conduct

6.1 Only our host operates the stove and manages the fire.

6.2 Every guest must complete our health form before using the sauna, and follow our host’s instructions and our health and safety guidance.

6.3 Our host may refuse entry to, or ask to leave, anyone who appears to be under the influence of alcohol or drugs, is behaving unsafely, or is putting themselves or others at risk.

6.4 Guests must be 16 or over.

6.5 No glass, smoking or vaping inside the sauna.

6.6 Each guest is responsible for deciding whether sauna and cold-water use is right for them. Anyone with a medical condition, or who is pregnant, should check with their doctor first.

7. Damage and personal belongings

7.1 You are responsible for any damage to the sauna or equipment caused deliberately or carelessly by you or your guests, beyond normal wear and tear.

7.2 Please leave valuables, jewellery and phones outside the sauna. We can’t accept responsibility for personal belongings that are lost or damaged, unless this is caused by our negligence.

8. Our liability

8.1 Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.

8.2 Subject to 8.1, our total liability to you for any booking is limited to the total amount you paid us for that booking.

8.3 We’re not liable for losses that weren’t reasonably foreseeable, or for business losses such as lost profits, except where the law says otherwise.

8.4 If you are a consumer, these terms do not affect your statutory rights.

9. Photos

We sometimes take photos at events to show what we do. We won’t use images in which guests can be identified for marketing without their consent. See our privacy policy.

10. General

10.1 These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

10.2 If you have any questions or concerns, please contact us at [email protected] or 07989 467098.